We want every order to arrive beautifully — and every return to be straightforward if something is not quite right.
Shipping • Complimentary standard shipping on orders over $150 (USD). • Standard delivery: 3–7 business days domestically. • Express shipping available at checkout where offered. • International shipping rates and timelines are calculated at checkout based on destination.
Order tracking Once your order ships, you will receive a tracking number by email. You can also track your order anytime from our Track Order page.
Returns & exchanges • 30-day return window from delivery date for unworn items with original tags attached. • Items marked final sale are not eligible for return. • Exchanges are subject to availability; if your size is unavailable, we will issue a refund to your original payment method.
How to start a return 1. Email [email protected] with your order number and reason for return. 2. We will provide return instructions and, where applicable, a prepaid label. 3. Refunds are processed within 5–10 business days after we receive and inspect the item.
Damaged or incorrect items If your order arrives damaged or incorrect, contact us within 48 hours at [email protected] with photos — we will make it right.